Through its flexible framework of 3 key principles of Plan, Do and Review as well as the 10 key processes，The Investors in People Standard is a business improvement tool designed to advance an organization's performance through its people. As one of the international accreditations, TNT is honored to be the first organization in logistic industry as Investor In People Company. As matter of fact, TNT would like to use this beneficial model to recognize the importance of their people which can help them to develop their potential, improve their skills and gain greater job satisfaction.
TNT lives up to the People, Service, Growth and Profit philosophy. In TNT, every manager understands only the engaged, diligent and honest employees can deliver the golden standard service to customers. As a result, good service creates excellent growth and boosts its revenue target. In return, the company can invest more in their employees to retain, develop and grow their capabilities and skills.
In summary, Investor In People interprets that the better the people, the better the business. Therefore, the most important investment TNT makes is in the people who work for it. By working under IiP structure and philosophy, TNT ensures everyone in TNT must:
· Know, understand and have agreed what is required of their job
· Know how to do the job and why they are important
· Have the necessary materials, tools, training and information to do the job well
· Be able to measure how well they are doing
· Know what to do when things go wrong
· Work within systems and guidelines designed to help, not hinder
· Be led and guided by managers
It's all very simple and straightforward. It's extremely effective when TNT ties IiP as one of the key elements on the performance evaluation and incentive scheme and results are beneficial all round. That is the magic of Investors In People, for all benefits of TNT.
